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HELP

Get back to your story quickly.

Direct answers for getting started, accounts, sync, imports and data — without sending you through a manual.

Start writing See Eloir
THREE STEPS

Start writing with Eloir.

01

Write your own text

Begin a scene or import a manuscript. Your work is saved locally first.

Write your first scene
02

See your result

Eloir shows the scene, its place in your book and word count from your own manuscript.

View features
03

Continue across devices

Then explicitly connect your local book to your account. The account costs nothing and sync has no extra cost.

Sign in

Writing and projects

  • Create a new book
  • Arrange scenes
  • Adjust goals
  • Use focus mode

Account and sync

  • Confirm an email address
  • Connect another device
  • Resolve two versions
  • Delete an account

Password and security

  • Reset a password
  • Replace an expired link
  • Protect sessions
  • Understand local data

Import, backup and export

  • Move from Scrivener and other tools
  • Back up a project
  • Export DOCX and EPUB
  • Export maps
QUICK ANSWERS
I did not receive a confirmation email.+

Check spam and the address spelling. Then sign in again or request a new confirmation link. Each new link remains valid for 24 hours.

My password link expired.+

Reset links last 30 minutes and work once. Open “Forgot password” and request a new link.

When do I need an account?+

You can write your first three scenes locally without an account, with knowledge and planning. In the apps for iPhone, iPad and Android, you can also try and buy Eloir Plus without an account. To sync the book across your devices, deliberately connect it to a free account. Registration does not create a subscription.

Why do I see two versions?+

Two devices changed the project in parallel. Eloir does not overwrite either version automatically. Compare both notices and choose the local or cloud version deliberately.

How do I move from Scrivener, Word or another writing tool?+

Open Import in Eloir. Use a complete ZIP backup from Scrivener or a DOCX, RTF, Markdown, ODT, HTML or text export from another tool. Eloir previews the detected chapters and scenes without changing the original file.

Still need help?

Tell us what you did, which device you use and what you expected. Never send a password, and include manuscript text only if it is necessary to solve the issue.

Contact support

Contact us directly.

Describe what happened and include only what we need to help. Never send a password, and avoid manuscript text unless necessary.

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